The Customer Service Center is Happy to Assist

The Customer Service Center handles inquiries for every department in the City of Taylor except Taylor Police, Taylor Fire and the Taylor Community Library. 

We are located on the first floor of the Municipal Building 23555 Goddard Road at Pine St., just off of the main atrium on the first floor. Our hours are 9 a.m. to 4:45 p.m. Mondays through Fridays. 

The center can be reached by calling (734) 287-6550 or visiting in person.  The staff assists hundreds of customers daily.

Agents answering calls do their very best to accommodate each customer with in a timely fashion. Some calls require more detail than other calls, so please be patient during certain times of the year. 

Know Before You Go

City hall cashier does not accept debit/credit cards. You can use our pay-on-line service or by calling 1-888-272-9829 or take advantage of the payment drop box located just outside City Hall on Pine Street.  If you are using the official payment site for water bills have your account number and jurisdiction code 3212  If paying property taxes use jurisdiction code 3211.

Quick Information


  • Animal Shelter   Monday-Friday 9-4 Sat. 9-11 Accepts Credit Cards
  • City Hall Monday- Friday 9-5 Does NOT accept Credit Cards Cash-Check-Money Orders Only
  • Police & Fire

    Emergency Call 911

  • Taylor Compost Facility Monday-Saturday 8-2:45 Accepts Credit Cards

                           Emergency Alert Center

Here you can stay up to date with current emergency alerts such as Snow Emergencies, Water issues and Trash Collections in your area.  We will keep you informed of important information to avoid calling into City Hall. 

Alerts

  1. There are no alerts at this time.

 Did you know, that you can save time by reporting issues on our new app??

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Customer Service Staff

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  1. Fundraiser to be held for the late Scott Persia's family

    A fundraiser is scheduled for 2-6 p.m. Sunday, March 5, for the family of the late Scott Persia, who passed away February 26 at the Taylor VFW, 11590 Pine Street. Read on...
  2. DTE to resume tree trimming schedule in specific locations

    DTE Energy is committed to providing safe and reliable electricity for every home and family in this region. To support that commitment, work crews will soon be visiting Taylor to trim and, if necessary, remove trees growing too close to power lines. Read on...
  3. Wahlburgers to locate in Eureka Way! corridor (with Podcast)

    Wahlburgers is coming to town! Former rapper, Hollywood movie star and businessman Mark Wahlberg announced last week that his group will be moving into Taylor. The new location will take the place of the Big Boy’s. Read on...
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