The Customer Service Center is Happy to Assist

The Customer Service Center handles inquiries for every department in the City of Taylor except Taylor Police, Taylor Fire and the Taylor Community Library. 

We are located on the first floor of the Municipal Building 23555 Goddard Road at Pine St., just off of the main atrium on the first floor. Our hours are 9 a.m. to 4:45 p.m. Mondays through Fridays. 

The center can be reached by calling (734) 287-6550 or visiting in person.  The staff assists hundreds of customers daily.

Agents answering calls do their very best to accommodate each customer with in a timely fashion. Some calls require more detail than other calls, so please be patient during certain times of the year. 

Know Before You Go

City hall cashier does not accept debit/credit cards. You can use our pay-on-line service or by calling 1-888-272-9829 or take advantage of the payment drop box located just outside City Hall on Pine Street.  If you are using the official payment site for water bills have your account number and jurisdiction code 3212  If paying property taxes use jurisdiction code 3211.

COMPOST SITE WILL BE CLOSED IN OBSERVANCE OF MEMORIAL DAY MAY 27,28,29 2017  IT WILL REOPEN TUESDAY MAY 30 AT 8AM

Quick Information


  • Animal Shelter   Monday-Friday 9-4 Sat. 9-11 Accepts Credit Cards
  • City Hall Monday- Friday 9-5 Does NOT accept Credit Cards Cash-Check-Money Orders Only
  • Police & Fire

    Emergency Call 911

  • Taylor Compost Facility Monday-Saturday 8-2:45 Accepts Credit Cards

                           Emergency Alert Center

Here you can stay up to date with current emergency alerts such as Snow Emergencies, Water issues and Trash Collections in your area.  We will keep you informed of important information to avoid calling into City Hall. 

Alerts

  1. There are no alerts at this time.

 Did you know, that you can save time by reporting issues on our new app??

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Customer Service Staff

  1. Taylor Fire to receive $318,182 grant for vehicle usage

    The Taylor Fire Department will receive a $318,182 grant through the U.S. Department of Homeland Security’s Assistance to Firefighters Grant Program. The grant will allow Taylor to continue to update and improve its fire department fleet. Read on...
  2. Construction work to begin at portions of Kinyon and Haig streets

    Taylor has contracted with Fiore Enterprises to repair sections of Kinyon Street from Monroe to Williams Street, and Haig Street from Telegraph Road to Pine Street. Work is scheduled to begin Monday, July 24, and last approximately four to five weeks. Read on...
  3. Beaumont donates $24,000 for new heart monitors

    Beaumont recently donated $24,000 to the Taylor Fire Department to be used for three new heart monitors, which will be placed in the TFD's ambulances. Read on...
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