While the 911 call taker is speaking to me is help being sent?
Once the basic information and reason for the 911 call is obtained, the 911 call taker stays on the line with the caller and sends information to a Police, Fire, or EMS dispatcher. That person then dispatches, or sends, the appropriate help to the 911 caller. In many cases, the 911 call taker will continue to ask questions, give emergency response information and pass on situation updates to the responding personnel until help arrives at the scene.

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1. Can I call 911 on my cell phone and is there a cost involved?
2. Does the 911 call taker know my location?
3. What if I don’t know where I’m at when I call 911?
4. Does the 911 calltaker know my phone number when I call 911 on a cell phone?
5. Why is the 911 calltaker asking me so many questions?
6. While the 911 call taker is speaking to me is help being sent?
7. Why does the dispatcher transfer my call to another agency?
8. Why does the calltaker transfer my call to another person sometimes?
9. What do I do if I’m cut off after they answer?
10. Can I keep driving when I call 911 on a cellular phone?
11. Should I program 911 or turn on my auto 911 feature on my cellular phone?